Leadership of Change® - Change Management Body of Knowledge (CMBoK) Volume C

Change Management Gamification Behaviour: This change management gamification workshop manual supports change professionals to learn about change implementation with a focus on changing employee behaviours in a workshop environment using a business simulation. It includes a business case study that enables experiential learning in a safe environment so the skills and knowledge can be immediately applied back in the workplace.

Change Management Gamification Behaviour - Leadership of Change Volume C

Using change management gamification for experiential learning to develop behaviour change skills and knowledge in a workshop, using a business simulation, structured on the a2B5R® Employee Behaviour Change Model

About this Workshop Manual: Leadership of Change® Volume C is a workshop manual used as one of the aids for learning change management through gamification. The benefits of change management gamification include a safe, fun learning environment with instant feedback and team learning that can be applied immediately back in the workplace. Volume C is a leadership simulation tool that focuses on employee behaviour change. The most effective change practitioner understands change management methodologies and concepts with the ability to tailor them to their own specific project or change initiative. They can work with the sponsor, leaders, employees and other key stakeholders to successfully implement organisation change, with a focus on employee change adoption and benefits realisation. We use gamification so that your employees can learn, test and prepare to successfully deliver sustainable organisational change. It helps change professionals test different leadership of change strategies through experiential learning with their peers. This colourful manual includes a case study about the implementation of an IT system to support the organisation as it adopts new technology and changing customer buying habits. The participants play the Change Practitioner role, working with twelve key stakeholders and an external partner to successfully implement change. Change Management Gamification Behaviour is usually played over a day and has three phases: Plan, Execute and Sustain. The simulation follows both the a2B5R® Employee Behaviour Change Model and the ten step a2B Change Management Framework® (a2BCMF®). There are ten rounds and during each round the change practitioners pick their chosen change tactic before they find out how the stakeholders react. The change tactics are supported by over forty change management concepts, graphically illustrated.

Contents

Change Management Gamification
List of Figures and Icons
Copyright and Disclaimer
Forward
Change Management Benefits
Change Disruption and Leadership
a2B5R® Employee Behaviour Change Model
a2B Change Management Framework®
AutoChanze Systems Case Study
AutoChanze Systems Organisation Structure
Key Stakeholders

Plan
Phase I - Recognise
Round 1 – Recognise: Behaviour Tactics
Round 2 - a2BCMF® Change Tactics
Step 1: Change Definition
Step 2: Secure Sponsorship and Resources
Phase II – Redesign
Round 3 – Redesign: Behaviour Tactics
Round 4 - a2BCMF® Change Tactics
Step 3: Assess Change History
Step 4: Develop Detailed Change Plan
Individual and Team Tactics
Plan Phase Reflections

Execute
Phase III - Redesign
Round 5 – Redesign: Behaviour Tactics
Round 6 - a2BCMF® Change Tactics
Step 5: Communicate the Change
Step 6: Assess Readiness
Phase IV – Replicate
Round 7 – Replicate: Behaviour Tactics
Round 8 - a2BCMF® Change Tactics
Step 7: Management Resistance
Step 8: Develop New Skills and Behaviours
Individual and Team Tactics
Execute Phase Reflections

Sustain
Phase V - Reinforce
Round 9 – Reinforce: Behaviour Tactics
Round 10 - a2BCMF® Change Tactics
Step 9: Adoption
Step 10: Sustain and Close
Individual and Team Tactics
Sustain Phase Reflections

Glossary
Other Books in this Series
About the Author